Financial Assistance

If you recently incurred medical bills at Nassau University Medical Center or one of our Community Health Centers, you may be eligible for a reduction of your bill based on your financial status.

In addition, clinic patients may be eligible for assistance with prescriptions through the Patient Financial Assistance Program.

The Patient Financial Assistance Program's financial screening office is located on the Ground Floor, Room 505, at Nassau University Medical Center.

Patients who have already received a bill should call 1-888-571-7949.

New Patients, or those who have not yet received a bill for their care, should call 516-572-6669

What are the general requirements to qualify for the Patient Financial Assistance Program?

In order to receive Patient Financial Assistance you cannot be eligible for any other health coverage such as Medicaid, Medicare, Child Health Plus, Catastrophic Healthcare Expense Program, Workers' Compensation Insurance, No-fault Automobile Insurance or any other private or employer sponsored insurance.
You must complete an application and provide proof of income, family size, residence, and other resources.
You must apply for Patient Financial Assistance within ninety (90) days of receiving treatment or the date you were discharged, and complete your application, including all necessary documentation, within 30 days thereafter.

How is eligibility determined?

How much your bills are reduced is based on established guidelines that include your income, your resources, and the size of your household.

How do I apply for patient assistance?

Make an appointment with the financial screening office, Ground Floor, Room 505, at Nassau University Medical Center.
Fill out an application and provide the necessary documentation.

Identification (only one)

Driver's license with photograph
Birth Certificate/with photo ID
Passport
Alien Registration card/work permit

Proof of address (only one)

Recent rent receipt and/or utility bill
Recent letter addressed to member of household (must be postmarked)
Driver's license with photograph and address

Proof of income and/or Maintenance (only one)

Current pay stubs for past 4 weeks
Official letterhead from employer indicating gross salary and tax deductions
Most current year income tax and W2 statement
Copy of unemployment insurance check
Copy of Social Security/Pension check
If you cannot obtain any of the above, a notarized letter from a respected member of the community (clergy, doctor, attorney, etc.) is acceptable.

Resources (only one)

Copies of recent bank statements or any other account, such as brokerage account

Approval Process:
If it is determined that you may be eligible for Medicaid or other similar benefits, you must apply for coverage and receive a final decision regarding your eligibility before you can apply for Patient Financial Assistance

If you are approved for Patient Financial Assistance, your bills will be reduced according to the guidelines of the Patient Financial Assistance Program.

Screening must be updated each time you are admitted to the hospital for in-patient services and annually for clinic and Community Health Center patients.

Appeal Process:
If you disagree with the decision made by the financial screener, you may file a written appeal to have your eligibility re-evaluated. You should follow the instructions contained in your notification letter. Appeals must be filed within twenty (20) days of your receipt of the hospital's notification letter.

Our Mission:
To provide comprehensive, high quality health care regardless of ability to pay. This reflects our role as a major public multi-facility system committed to excellence in health care delivery, medical education and research. And the values driving this mission -- caring, integrity, and pride -- guide the day-to-day operation of our hospital.