Financial Assistance at NuHealth
If you will be incurring, or have already incurred medical expenses at Nassau University Medical Center or one of our Family Health Centers, you may, be eligible for a reduction of your bill(s).
If you have received a bill from the Hospital, we invite you to visit Area 12 on the Ground Level of the Hospital where a Financial Counselor will assist you in completing an application and determining your eligibility for financial assistance. If you have received a bill from one of our Family Health Centers, the staff at that Center can assist you in completing an application and determining your eligibility for financial assistance.
What are the general requirements to qualify for Financial Assistance?
- In order to receive Financial Assistance you cannot be eligible for any other health insurance coverage such as Medicaid, Medicare, Child Health Plus, Family Health Plus, Workers' Compensation, No-fault Automobile Insurance or any other government, private or employer sponsored insurance program.
- You must complete an application and provide proof of income, family size and residence.
- You must apply for Financial Assistance within ninety (90) days of receiving treatment or the date you were discharged, and complete your application, including all required documentation, within 30 days thereafter.
- Applications which are made after the timeframe indicated above may be accepted upon reasonable explanation at the discretion of the hospital.
How is eligibility for Financial Assistance determined?
Bill reduction is based upon your income and the size of your household.
How do I apply for financial assistance?
Visit Area 12 at the Hospital (Ground Level) or one of our Family Health Centers. You will need to complete an application and provide proof of residence, proof of income and proof of family size.
Identification (only one)
- Driver's license with photograph
- Birth Certificate/with photo ID
- Alien Registration card/work permit
Proof of address (only one)
- Recent rent receipt and/or utility bill
- Recent letter addressed to a member of household (must be postmarked)
- Driver's license with photograph and address
- Proof of income only one)
- Pay stubs for past 4 weeks
- A letter from your employer on business letterhead indicating gross salary
- Most current year income tax and W2 statement
- Copy of unemployment insurance check
- Copy of Social Security/Pension check
If you cannot obtain any of the above, a notarized letter from a respected member of the community (clergy, doctor, attorney, etc.) is acceptable.
If it is determined that you may be eligible for Medicaid or other similar benefits, you must apply for coverage and receive a final decision regarding your eligibility before you can apply for financial assistance.
If you are approved for Financial Assistance, your bills will be reduced according to the guidelines of the Patient Financial Assistance Program. Approvals remain valid for one year unless there has been a change in circumstance.
If you disagree with the decision made by the financial counselor, you may file a written appeal to have your eligibility re-evaluated. Appeals must be filed within twenty (20) days of your receipt of an adverse determination.
To provide comprehensive, high quality health care regardless of ability to pay. This reflects our role as a major public multi-facility health system committed to excellence in health care delivery, medical education and research. The values driving this mission - caring, integrity, and pride - guide our day-to-day operation.