Quality at NUMC

About the Reports

1. What is in this report?

NuHealth is displaying hospital specific performance data on Acute Myocardial Infarction, Pneumonia, Heart Failure, Surgical Care Improvement, Central Line-Associated Bloodstream Infections, Surgical Site Infections and Patient Satisfaction.

Data Quality Indicators:
NuHealth looks at two types of indicators. Process indicators measure the completion of steps in the process for example; antibiotic delivery within 1 hour of surgical incision. Outcome indicators measure the result of the process such as mortality and infection rates. Clinical outcomes are numbers calculated to represent our performance for a quality indicator.

Ratings
We rate our performance for a quality indicator as a percentage. Our performance is compared to either a national or state average and then color coded as follows: green indicates at or better than the national or state average, yellow near the national or state average and red indicates room for improvement. The average used, national or state, will be clearly indicated on each report.

Additional Information
Throughout the report additional information is available by clicking on the link highlighted in blue.

2. Where did these quality indicators come from?

Quality Indicators are developed from the recommendations of professional societies and research studies.

Hospitals are required to collect and submit core measure data to the Center for Medicare & Medicaid Services (CMS). Core measures track a variety of evidence-based, scientifically-researched standards of care which have been shown to result in improved clinical outcomes for patients. Nu Health submits core measure data for 4 categories (acute myocardial infarction, community-acquired pneumonia, congestive heart failure, and surgical care improvement project). Under each category, key actions are listed that represent the most widely accepted, research-based care process for appropriate care in that category.

These findings are publically reported by:

The Department of Health's New York State Hospital Profile
http://hospitals.nyhealth.gov/index.php

The U.S. Health and Human Services on Hospital Compare
http://www.hospitalcompare.hhs.gov

Nu Health participates in the patient satisfaction survey HCAHPS, which stands for Hospital Consumer Assessment of Healthcare Providers and Systems. It was developed by the Centers for Medicare and Medicaid Services (CMS) to measure patient perceptions of care. This survey asks questions that are standardized for all hospitals across the United States. The information is reported to a government-sponsored web site
http://www.hospitalcompare.hhs.gov

Public Health Law 2819 requires hospitals to report select hospital-acquired infections (HAIs) to the New York State Department of Health. This law was created to provide the public with fair, accurate and reliable hospital-acquired infection (HAI) data to compare hospital infection rates, and to support quality improvement and infection control activities in hospitals.
http://www.health.state.ny.us/statistics/facilities/hospital/hospital_acquired_infections/

Nu Health participates in "Get with the Guidelines" (GWTG). GWTG is an evidence-based program for in-hospital quality improvement. It puts the expertise of the American Heart Association and American Stroke Association to work for hospitals, helping to ensure that the care they provide to stroke patients is aligned with the latest scientific guidelines.

Additional web sites that provide public reporting of hospital quality measures: http://www.qualitycheck.org/consumer/searchQCR.aspx
http://www.myhealthfinder.com/
http://www.healthgrades.com/
http://www.nyshaf.org

3. How did we determine a value for each color-code?

If our hospital performed at or above the national or state average we color-code our performance as green. Performance 10% or less below the national or state benchmark is color-coded yellow. Red indicates performance greater than 10% below the national or state average.

4. If the performance for an indicator is red, does that mean the hospital provided bad care?

Unfortunately, this question cannot be answered with a simple yes or no. Many components go into this and there are a variety of reasons why an indicator may be red and a hospital may still be providing good care. Some of those reasons are:

The hospital may do a better job of detecting and reporting complications and/or infections than other hospitals - this would make it seem that the hospital's outcomes are worse, when, in reality, that hospital is just doing a better job of reporting than other hospitals.

The indicator may do a poor job of capturing what it is trying to measure.

The indicator's risk adjustment statistical model may not take into account all of the factors that it should. This could result in the hospital not getting full credit for the complexity of its cases.

NuHealth encourages you to discuss any issues you have regarding our outcomes with your healthcare provider.

5. How often will the data in this report be updated?

Reports will be updated on a quarterly basis and will represent an average of the most current 12 months of available data.

6. What are some of the Quality Initiatives that we participate in?

Organizations invite hospitals to participate in focused quality initiatives. By participating, hospitals agree to adopt evidence based practices and share their outcomes.

NuHealth actively participates in:

5 Million Lives Campaign - Institute for Healthcare Improvement (IHI) This campaign challenges American hospitals to adopt changes in care that save lives and reduce patient injuries. Nassau University Medical Center strives to accomplish the following:

  • Deploy Rapid Response Teams at the first sign of patient decline
  • Deliver Reliable, Evidence-Based Care for Acute Myocardial Infarction to prevent deaths from heart attack
  • Prevent Central Line Infections by implementing a series of interdependent, scientifically grounded steps
  • Prevent Surgical Site Infections by reliably delivering the correct perioperative antibiotics at the proper time
  • Prevent Ventilator-Associated Pneumonia by implementing a series of interdependent, scientifically grounded steps
  • Reduce Surgical Complications by reliably implementing all of the changes in care recommended by SCIP, the Surgical Care Improvement Project
  • Deliver Reliable, Evidence-Based Care for Congestive Heart Failure to avoid readmissions

http://www.ihi.org/IHI/Programs/Campaign

Surgical Care Improvement Project/Heart Failure (SCIP/HF) Initiative
- Island Peer Review Organization (IPRO)
This initiative facilitates improving inpatient surgical safety and heart failure treatment through clinical guidelines, sharing best practices from participating and mentoring hospitals and providing an opportunity for hospital staff to discuss successes as well as challenges.

Obstetric Safety Initiative - Healthcare Association of New York State (HANYS)

The goal of this quality improvement initiative is to improve fetal outcomes in New York State by standardizing the method by which obstetric team members interpret, communicate, document, and manage fetal heart rate (FHR) tracings.
http://www.hanys.org/quality/clinical_operational_initiatives/obstetrics/electronic_fetal_monitoring/

Pressure Ulcer Improvement Collaborative - Greater New York Hospital Association (GNYHA)
This collaborative is designed to assist members with a more standardized and sustainable team-based "best practices" approach to the prevention, assessment, management and documentation of pressure ulcers.
http://www.gnyha.org/6142/Default.aspx

Recent participation in:

Ventilator Associated Pneumonia (VAP) Prevention Project - Healthcare Association of New York State (HANYS)
With this 3 year project a plan of action for implementing or enhancing current VAP prevention care was executed and ways to hard-wire implemented.

Rapid Response System (RRS) Quality Improvement Collaborative - Greater New York Hospital Association (GNYHA) and United Hospital Fund)
This 3 year collaborative focused on identifying effective Rapid Response models and best practices throughout the region. Participants shared lessons learned form implementation experiences. The collaborative provided technical assistance and coaching to teams as well as developed and shared standardized aggregate and hospital-specific data reports.

7. How can I contact NuHealth if I have any questions regarding the Quality Reports?

You can contact us at qualityanswers@numc.edu All questions will be promptly answered by a member of NuHealth’s Quality Management team.

Heart Attack

Heart attack also called acute myocardial infarction (AMI) occurs when the blood vessels supplying the heart with oxygen, become clogged, either by blood clots or plaques. Once the blood flow has been interrupted, the heart muscle begins to die. If blood flow is not restored within a brief time frame, irreversible damage to the heart muscle will begin to occur, which frequently leads to death. Every year, 1 million people will have acute myocardial infarctions (heart attacks) in the USA and of those people, 400,000 die. The goal of care is to immediately treat patients showing signs and symptoms of heart attack and once diagnosed, to restore blood flow within 30-60 minutes. These measures show some of the standards of care provided, if appropriate for most adults who have had a heart attack.

Key

    At or better than U.S. National average
    Near the U.S. National average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.

Nassau University Medical Center
    Hospital Quality Measures
NUMC
National Average
In-patient Heart Attack (AMI) measures of care
April 2010 – March 2011

Percent of Heart Attack Patients Given Aspirin at Arrival

The heart is a muscle that gets oxygen through blood vessels. Sometimes blood clots can block these blood vessels, and the heart can't get enough oxygen. This can cause a heart attack. Chewing an aspirin as soon as symptoms of a heart attack begin may help reduce the severity of the attack. This chart shows the percent of heart attack patients who were given (or took) aspirin within 24 hours of arrival at the hospital.

Higher percentages are better.

  Aspirin given at arrival
99

Percent of Heart Attack Patients Given Aspirin at Discharge

Blood clots can block blood vessels. Aspirin can help prevent blood clots from forming or help dissolve blood clots that have formed. Following a heart attack, continued use of aspirin may help reduce the risk of another heart attack. Aspirin can have side effects like stomach inflammation, bleeding, or allergic reactions. Talk to your health care provider before using aspirin on a regular basis to make sure it's safe for you..
Higher percentages are better.

  Aspirin prescribed at discharge
*
99

Percent of Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

>ACE (angiotensin converting enzyme) inhibitors and ARBs (angiotensin receptor blockers) are medicines used to treat patients with heart failure and are particularly beneficial in those patients with heart failure and decreased function of the left side of the heart. Early treatment with ACE inhibitors and ARBs in patients who have heart failure symptoms or decreased heart function after a heart attack can also reduce their risk of death from future heart attacks. ACE inhibitors and ARBs work by limiting the effects of a hormone that narrows blood vessels, and may thus lower blood pressure and reduce the work the heart has to perform. Since the ways in which these two kinds of drugs work are different, your doctor will decide which drug is most appropriate for you. If you have a heart attack and/or heart failure, you should get a prescription for ACE inhibitors or ARBs if you have decreased heart function before you leave the hospital.

  ACEI or ARB for LVSD
*
97

Percent of Heart Attack Patients Given Smoking Cessation Advice/Counseling

Smoking increases your risk for developing blood clots and heart disease that can result in a heart attack, heart failure or stroke. Smoking causes your arteries to thicken and your blood vessels to narrow. Fat and plaque stick to the walls of your arteries, which makes it harder for blood to flow. Reduced blood flow to your heart may result in chest pain, high blood pressure, and an increased heart rate. Smoking is also linked to lung disease and cancer, and can cause premature death. It is important that you get information to help you quit smoking before you leave the hospital. Quitting may help prevent another heart attack.

Higher percentages are better.

  Adult Smoking Cessation Advice/Counseling
*
100

Percent of Heart Attack Patients Given Beta Blocker at Discharge

Beta blockers are a type of medicine that is used to lower blood pressure, treat chest pain (angina) and heart failure, and to help prevent a heart attack. Beta blockers relieve the stress on your heart by slowing the heart rate and reducing the force with which your heart muscles contract to pump blood. They also help keep blood vessels from constricting in your heart, brain, and body. If you have a heart attack, you should get a prescription for a beta blocker before you leave the hospital.

Higher percentages are better.

  Beta Blocker prescribed at discharge
*
99

Percent of Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

The heart is a muscle that gets oxygen through blood vessels. Sometimes blood clots can block these blood vessels and the heart can’t get enough oxygen. This can cause a heart attack. Fibrinolytic drugs are medicines that can help dissolve blood clots in blood vessels and improve blood flow to your heart. You should get them within 30 minutes of arrival at the hospital.

Higher percentages are better.

  Fibrinolytic Therapy Received within 30 minutes of hospital arrival
**
58
* No patients met the criteria for inclusion in the measure calculation.
** No patients met the criteria for inclusion in the measure calculation.
Heart Attack (AMI) mortality
July 2007 - June 2010

Risk-Adjusted

To calculate the hospital death rates and rates of readmission, Medicare uses a complex statistical procedure. The rates are " risk-adjusted, " meaning that the calculations take into account how sick patients were when they went in for their initial hospital stay. When rates are risk-adjusted, it means that hospitals that usually take care of sicker patients won’t have a worse rate just because their patients were sicker when they arrived at the hospital. When rates are risk-adjusted, it helps make comparisons fair and meaningful

  Acute Myocardial Infarction (AMI) 30-Day Mortality Rate  
15.9
Heart Attack (AMI) readmission
July 2007 - June 2010

Risk-Adjusted

To calculate the hospital death rates and rates of readmission, Medicare uses a complex statistical procedure. The rates are " risk-adjusted, " meaning that the calculations take into account how sick patients were when they went in for their initial hospital stay. When rates are risk-adjusted, it means that hospitals that usually take care of sicker patients won’t have a worse rate just because their patients were sicker when they arrived at the hospital. When rates are risk-adjusted, it helps make comparisons fair and meaningful

  Acute Myocardial Infarction (AMI) 30-Day Readmission Rate  
19.8
Outpatient Heart Attack (AMI) measures of care
April 2010 – March 2011

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

“ECG” (sometimes called EKG) stands for electrocardiogram. An ECG is a test that can help doctors know whether patients are having a heart attack. Process of care says that patients with chest pain or a possible heart attack should have an ECG upon arrival, preferably within 10 minutes.

Lower number of minutes is better.

  ECG for chest pain or possible heart attack
*
10

Percent of outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival or transfer

The heart is a muscle that gets oxygen through blood vessels. Sometimes blood clots can block these blood vessels, and the heart can't get enough oxygen. This can cause a heart attack. Chewing an aspirin as soon as symptoms of a heart attack begin may help reduce the severity of the attack. This chart shows the percent of outpatients with chest pain or possible heart attack who were given (or took) aspirin within 24 hours of arrival or transfer to the hospital.

Higher percentages are better.

  Aspirin for chest pain or possible heart attack
*
97

Heart Failure

Heart failure is a condition in which the heart muscle weakens and can't pump blood efficiently. Because the 'pump' is failing, it can cause blood to "back up" which results in congestion. Congestion leads to fluid build up in the lungs and other body tissues. About five million patients in the United States have HF, and more than 550,000 patients are newly diagnosed with HF each year. It is primarily a condition of the elderly; more Medicare dollars are spent for the diagnosis and treatment of HF than for any other diagnosis.

The goal in treating heart failure is to understand the level of 'pump failure' through certain tests, and then to treat the condition using drugs that are very effective in assisting the heart to pump better. Another treatment goal is make sure patients eat a healthy diet, which will reduce fluid build up, in the body's tissues, and to be well educated around the signs and symptoms of congestion. These measures show some of the standards of care provided for most adults with heart failure.

Key

    At or better than U.S. National average
    Near the U.S. National average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.


Nassau University Medical Center
    Hospital Quality Measures
NUMC
National Average
Heart Failure measures of care:
April 2010 - March 2011

Percent of Heart Failure Patients Given Discharge Instructions

Heart failure is a chronic condition. It results in symptoms such as shortness of breath, dizziness, and fatigue. Before you leave the hospital, the staff at the hospital should provide you with information to help you manage the symptoms after you get home. The information should include your

  1. activity level (what you can and can't do)
  2. diet (what you should, and shouldn't eat or drink)
  3. medications
  4. follow-up appointment
  5. watching your daily weight
  6. what to do if your symptoms get worse

Higher percentages are better.

  Discharge Instructions
98

Percent of Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function

The proper treatment for heart failure depends on what area of your heart is affected. An important test is to check how your heart is pumping, called an "evaluation of the left ventricular systolic function." It can tell your health care provider whether the left side of your heart is pumping properly. Other ways to check on how your heart is pumping include:

  1. your medical history
  2. a physical examination
  3. listening to your heart sounds
  4. other tests as ordered by a physician (like an ECG (electrocardiogram), chest x-ray, blood work, and an echocardiogram)

Higher percentages are better.

  Elevated LVS function
95

Percent of Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

ACE (angiotensin converting enzyme) inhibitors and ARBs (angiotensin receptor blockers) are medicines used to treat patients with heart failure and are particularly beneficial in those patients with heart failure and decreased function of the left side of the heart. Early treatment with ACE inhibitors and ARBs in patients who have heart failure symptoms or decreased heart function after a heart attack can also reduce their risk of death from future heart attacks. ACE inhibitors and ARBs work by limiting the effects of a hormone that narrows blood vessels, and may thus lower blood pressure and reduce the work the heart has to perform. Since the ways in which these two kinds of drugs work are different, your doctor will decide which drug is most appropriate for you. If you have a heart attack and/or heart failure, you should get a prescription for ACE inhibitors or ARBs if you have decreased heart function before you leave the hospital.

  ACEI or ARB for LVSD
99

Percent of Heart Failure Patients Given Smoking Cessation Advice/Counseling

Smoking increases your risk for developing blood clots and heart disease, which can result in a heart attack, heart failure or stroke. Smoking causes your blood vessels to thicken. Fat and plaque then stick to the wall of your blood vessels, which makes it harder for blood to flow. Reduced blood flow to your heart may result in chest pain, high blood pressure, and an increased heart rate. Smoking is linked to lung disease and cancer, and can cause premature death. It is important for your health that you get information to help you quit smoking before you leave the hospital.

Higher percentages are better.

  Adult Smoking Cessation Advice/Counseling
90
Heart Failure Mortality Rate
July 2007 - June 2010

Risk-Adjusted

To calculate the hospital death rates and rates of readmission, Medicare uses a complex statistical procedure. The rates are " risk-adjusted, " meaning that the calculations take into account how sick patients were when they went in for their initial hospital stay. When rates are risk-adjusted, it means that hospitals that usually take care of sicker patients won’t have a worse rate just because their patients were sicker when they arrived at the hospital. When rates are risk-adjusted, it helps make comparisons fair and meaningful

  Heart Failure 30-Day Mortality Rate  
11.3
Heart Failure Readmissions Rate
July 2007 - June 2010

Risk-Adjusted

To calculate the hospital death rates and rates of readmission, Medicare uses a complex statistical procedure. The rates are " risk-adjusted, " meaning that the calculations take into account how sick patients were when they went in for their initial hospital stay. When rates are risk-adjusted, it means that hospitals that usually take care of sicker patients won’t have a worse rate just because their patients were sicker when they arrived at the hospital. When rates are risk-adjusted, it helps make comparisons fair and meaningful

  Heart Failure 30-Day Readmissions Rate  
24.8

Infection Control

Central Line-Associated Bloodstream Infections (CLABSI) - A central line is a tube that is placed into a patient's large vein, usually in the neck, chest, arm or groin. The line is used to give fluids and medication, withdraw blood, and monitor the patient's condition. A bloodstream infection can occur when microorganisms (e.g., bacteria, fungi) travel around or through the tube, attach and multiply on the tubing or in fluid administered through the tubing and then enter the blood. This is called a "central line-associated bloodstream infection (CLABSI). Healthcare professionals can reduce the risk of CLABSI with preventive measures such as proper hand hygiene, utilizing sterile procedure upon insertion and prompt removal when the line is no longer needed. Nassau University Medical Center performs surveillance in their Intensive Care Units (ICUs) and reports the occurrence of central line associated blood stream infections as per the New York State Healthcare Acquired Infections Reporting (HAIR) Law.

Surgical Site Infections (SSIs) are infections that occur after the operation in the part of the body where the surgery took place. Most SSIs are limited and only involve the skin surrounding the incision; others may be deeper and more serious. Infections related to the following types of surgery are monitored and reported by Nassau University Medical Center infections as per the new York State Healthcare Acquired Infections Reporting (HAIR) Law.

  1. Colon - Colon surgery is a procedure performed on the lower part of the digestive tract also known as the large intestine or colon.
  2. Hip replacement - Hip replacement surgery involves removing damaged cartilage and bone from the hip joint and replacing them with new, man-made parts.

Key

    At or better than N.Y. State average
    Near the N.Y. State average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.


Nassau University Medical Center
January 2010-December 2010
  
NUMC
N.Y. State Average
Catheter-related Bloodstream Infections Rate
  Medical intensive care units  
1.93
  Surgical intensive care units  
1.44
  Coronary care units  
1.67
  Pediatric intensive care units
1.92
  Neonatal intensive care units central line *

*Risk Adjustment

Risk adjustment is a statistical technique that takes into account the differences in patient populations in terms of severity of illness and other factors that may affect the risk of developing a hospital acquired infection and, thus allows hospitals to be more fairly compared. A hospital that performs a large number of complex procedures on very sick patients would be expected to have a higher infection rate than a hospital that performs more routine procedures on healthier patients. Therefore, before comparing the infection rates of hospitals, it is important to adjust for the number and proportion of high and low risk patients. Different risk adjustment methods are used for central line blood stream and surgical site infections.

 
2.86
  Neonatal intensive care units umbilical line *

*Risk Adjustment

Risk adjustment is a statistical technique that takes into account the differences in patient populations in terms of severity of illness and other factors that may affect the risk of developing a hospital acquired infection and, thus allows hospitals to be more fairly compared. A hospital that performs a large number of complex procedures on very sick patients would be expected to have a higher infection rate than a hospital that performs more routine procedures on healthier patients. Therefore, before comparing the infection rates of hospitals, it is important to adjust for the number and proportion of high and low risk patients. Different risk adjustment methods are used for central line blood stream and surgical site infections.

NO DATA
NO DATA
Surgical Site Infections Adjusted Rate
  Colon Surgery *

*Risk Adjustment

Risk adjustment is a statistical technique that takes into account the differences in patient populations in terms of severity of illness and other factors that may affect the risk of developing a hospital acquired infection and, thus allows hospitals to be more fairly compared. A hospital that performs a large number of complex procedures on very sick patients would be expected to have a higher infection rate than a hospital that performs more routine procedures on healthier patients. Therefore, before comparing the infection rates of hospitals, it is important to adjust for the number and proportion of high and low risk patients. Different risk adjustment methods are used for central line blood stream and surgical site infections.

 
4.55
  Hip Surgery *

*Risk Adjustment

Risk adjustment is a statistical technique that takes into account the differences in patient populations in terms of severity of illness and other factors that may affect the risk of developing a hospital acquired infection and, thus allows hospitals to be more fairly compared. A hospital that performs a large number of complex procedures on very sick patients would be expected to have a higher infection rate than a hospital that performs more routine procedures on healthier patients. Therefore, before comparing the infection rates of hospitals, it is important to adjust for the number and proportion of high and low risk patients. Different risk adjustment methods are used for central line blood stream and surgical site infections.

 
1.03

Patient Satisfaction and Service Excellence

A hospital stay can sometimes be a difficult or stressful experience for a patient and family. At the Nassau University Medical Center, we are dedicated to make your experience the best that it can be. Our trained professionals strive to provide you with high quality care with the kindness and compassion that our patients and families need and deserve. Patient feedback is very important to us and is an indicator of how well the Nassau University Medical Center is doing.

One survey that we send out is known as the HCAHPS Survey. This survey asks questions that are standardized for all hospital across the United States and the information is reported to a government-sponsored web site, www.hospitalcompare.hhs.gov.

HCAHPS, which stands for Hospital Consumer Assessment of Healthcare Providers and Systems, was developed by the Centers for Medicare and Medicaid Services (CMS) to measure patient perceptions of care.

Please take the time and review our Patient Satisfaction Frequently Asked Questions

Key

    At or better than N.Y. State average
    Near N.Y. State average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.


Nassau University Medical Center
April 2010 - March 2011
    Patient Satisfaction
NUMC
N.Y. State Average
HCAHPS Survey
% Always

How often did nurses communicate well with patients?

  Communication with Nurses  
72

How often did doctors communicate well with patients?

  Communication with Doctors  
76

How often did patients receive help quickly from hospital staff?

  Responsiveness of Hospital Staff  
57

How often was patients' pain well controlled?

  Pain Management  
65

How often did staff explain about medicines before giving them to patients?

  Communication about Medicines  
56
Hospital Environment Items
% Always

How often were the patients' rooms and bathrooms kept clean?

  Cleanliness of Hospital Environment  
67

How often was the area around patients' rooms kept quiet at night?

  Quietness of Hospital Environment  
49
Discharge Information
% Yes

Were patients given information about what to do during their recovery at home?

  Discharge Information  
80
% 9 and 10 Rating

How do patients rate hospital overall?

  Overall Rating of this Hospital  
60
% Yes

Would patients recommend the hospital to friends and family?

  Willingness to Recommend Hospital  
64

Pneumonia

Pneumonia is a serious lung infection in one or both lungs caused by bacteria that can result in difficulty breathing, fever, cough and fatigue Every year there are approximately 3 million cases of pneumonia in the USA, and over 500,000 of these cases are admitted to hospitals. Every year 5% will die, causing pneumonia to be the 6th leading cause of death in the USA.

The goal of treating pneumonia is to ensure patients with the diagnosis are receiving the most appropriate antibiotics, at the earliest possible stage. Another goal is prevention; by making sure individuals over 65 years of age receive the pneumonia vaccine. These measures show some of the recommended treatments for pneumonia.

Key

    At or better than U.S. National average
    Near the U.S. National average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.

Nassau University Medical Center
    Hospital Quality Measures
NUMC
National Average
Pneumonia measures of care:
April 2010 – March 2011

Percent of Pneumonia Patients Assessed and Given Pneumococcal Vaccination

The pneumococcal vaccine may help you prevent, or lower the risk of complications of pneumonia caused by bacteria. It may also help you prevent future infections. Patients with pneumonia should be asked if they have been vaccinated recently for pneumonia and, if not, should be given the vaccine.

Higher percentages are better.

  Pneumococcal vaccination  
94

Percent of Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics

Different types of bacteria can cause pneumonia. A blood culture is a test that can help your health care provider identify which bacteria may have caused your pneumonia, and which antibiotic should be prescribed. A blood culture is not always needed, but for patients who are first seen in the hospital emergency department, it is important for the accuracy of the test that blood cultures be conducted before any antibiotics are started. It is also important to start antibiotics as soon as possible.

Higher percentages are better.

  Blood cultures performed in the Emergency Department prior to   initial antibiotic received in hospital  
96

Percent of Pneumonia Patients Given Smoking Cessation Advice/Counseling

Smoking damages your lungs and can make it hard to breath. Smoking increases your chances of getting pneumonia or other chronic lung diseases like emphysema and bronchitis. Smoking is also linked to lung cancer, heart disease, and stroke, and can cause premature death. It is important for you to get information to help you quit smoking before you leave the hospital. Quitting may reduce your chance of getting pneumonia again.

Higher percentages are better.

  Adult smoking cessation advice/counseling
98

Percent of Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Antibiotics are used to treat adults with pneumonia caused by bacteria. Early treatment with antibiotics can cure bacterial pneumonia and reduce the possibility of complications. This information shows the percent of patients who were given their first dose of antibiotics within 6 hours of arrival at the hospital. Patients who get pneumonia during their stay at the hospital are not counted in this measure.

Higher percentages are better.

  Initial Antibiotic received within 6 hours of hospital arrival  
96

Percent of Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)

Pneumonia is a lung infection that is usually caused by bacteria or a virus. If pneumonia is caused by bacteria, hospitals will treat the infection with antibiotics. Different bacteria are treated with different antibiotics. To learn about how hospitals use a blood test to choose the most effective treatment for pneumonia patients, refer to the Process of Care measure named 'Percent of Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics'.

Higher percentages are better.

  Initial Antibiotic selection for CAP in immunocompetent patient  
94

Percent of Pneumonia Patients Assessed and Given Influenza Vaccination

Flu shots reduce the risk of influenza, a serious and sometimes deadly lung infection that can spread quickly in a community or facility. Hospitals should check to make sure that pneumonia patients, particularly those who are age 50 or older, get a flu shot during flu season to protect them from another lung infection and to help prevent the spread of influenza.

Since a flu shot is effective for just one flu season, the period of time used to calculate this rate is the flu season (from approximately November through March), in contrast to other measures on Hospital Compare, which are generally collected throughout the year.

Higher percentages are better.

  Influenza vaccination
93
Pneumonia mortality
July 2007 - June 2010

Risk-Adjusted

To calculate the hospital death rates and rates of readmission, Medicare uses a complex statistical procedure. The rates are " risk-adjusted, " meaning that the calculations take into account how sick patients were when they went in for their initial hospital stay. When rates are risk-adjusted, it means that hospitals that usually take care of sicker patients won’t have a worse rate just because their patients were sicker when they arrived at the hospital. When rates are risk-adjusted, it helps make comparisons fair and meaningful

  Pneumonia 30-day Mortality Rate  
11.9
Pneumonia readmissions
July 2007 - June 2010

Risk-Adjusted

To calculate the hospital death rates and rates of readmission, Medicare uses a complex statistical procedure. The rates are " risk-adjusted, " meaning that the calculations take into account how sick patients were when they went in for their initial hospital stay. When rates are risk-adjusted, it means that hospitals that usually take care of sicker patients won’t have a worse rate just because their patients were sicker when they arrived at the hospital. When rates are risk-adjusted, it helps make comparisons fair and meaningful

  Pneumonia 30-Day Readmission Rate  
18.4

Stroke

A stroke occurs when a blood clot blocks an artery or when a blood vessel breaks, interrupting blood flow to an area of the brain. When either of these things happen, brain cells begin to die and brain damage occurs. When brain cells die during a stroke, abilities controlled by that area of the brain may be lost. These abilities include speech, movement and memory. Stroke is the third leading cause of death in America and a leading cause of adult disability.

Nassau University Medical Center is a New York State approved Primary Stroke Center. As a designated stroke center, we follow best practice standards and discharge guidelines developed by the American Heart Association. These lead to improved response times and better coordination of stroke care along the entire continuum, from primary prevention through rehabilitation.

Key

    At or better than N.Y. State average
    Near N.Y. State average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.

Nassau University Medical Center
    Hospital Quality Measures
NUMC
N.Y. State Average
Stroke standards of care:
January 2011 - December 2011

Percent of acute ischemic stroke patients who arrive at the hospital within 120 minutes (2 hours) of time last known well and for whom IV t-PA was initiated at this hospital within 180 minutes (3 hours) of time last known well

To receive a clot busting treatment, such as t-PA, your condition must be diagnosed as an ischemic stroke (caused by a blocked artery) If given within tree hours of the start of symptoms, a clot busting drug can reduce long-term disability. Timing is very important.

  IV t-PA Arrive by 2 Hour, Treat by 3 Hour
85.8

Percent of patients with ischemic stroke or TIA who receive antithrombotic therapy by the end of hospital day two

Antithrombotic therapy works by improving blood flow. Two agents are used: Anticoagulants (blood thinners) are medicines that delay the clotting of blood. They make it harder for clots to form or keep existing clots from enlarging your heart veins or arteries. Antiplatelet medicines keep blood clots from forming by preventing blood platelets from sticking together.

  Early Antithrombotics  
97.7

Percent of patients with an ischemic stroke, or a hemorrhagic stroke and who are non-ambulatory who receive DVT prophylaxis by end of hospital day two

Patients experiencing a stroke that involves some loss of movement to a lower extremity or who are maintained on bed rest are at increased risk of developing deep vein thrombosis (DVT). Deep venous thrombosis is a condition in which a blood clot forms in a vein that is deep inside the body. Studies show that early initiation of prophylaxis (preventative) measures has been shown to lower the risk of DVT.

  DVT Prophylaxis
95.6

Percent of patients with an ischemic stroke or TIA prescribed antithrombotic therapy at discharge.

When doctors want to help patients prevent strokes caused by a blood clot, medical therapies that improve blood flow are prescribed. Antithrombotics are medicines that interfere with the blood's ability to clot in an artery, vein or the heart.

  Antithrombotics  
98.3

Percent of patients with an ischemic stroke or TIA with atrial fibrillation/flutter discharged on anticoagulation therapy

Anticoagulants (or blood thinners) are medicines that delay the clotting of blood. They can make it harder for clots to form or keep existing clots form enlarging in your heart, veins or arteries. Two examples are heparin and warfarin. Patients with certain medical conditions will benefit from this therapy.

  Anticoag for AFib/AFlutter
96.5

Percent of Ischemic stroke patients with LDL >= 100, or LDL not measured, or on cholesterol-reducer prior to admission, who are discharged on Statin Medication

Recent evidence from the Stroke Prevention by Aggressive Reduction in Cholesterol Levels (SPARCL) trial supports the use of statins to lower LDL (bad) cholesterol in stroke patients without prior Coronary Artery Disease and a fasting LDL > 100 mg/dL.

  LDL 100  
92.3

Percent of patients with ischemic, TIA, or hemorrhagic stroke with a history of smoking cigarettes, who are, or whose caregivers are, given smoking cessation advice or counseling during hospital stay.

Smoking increases your risk for developing blood clots and heart disease, which can result in a stroke, heart attack or heart failure. Smoking causes your blood vessels to thicken. Fat and plaque then stick to the wall of your blood vessels, which makes it harder for blood to flow. Cigarette smoking is the single most alterable risk factor contributing to premature morbidity and mortality, accounting for approximately 430,000 deaths in the United States. Smoking nearly doubles the risk of ischemic stroke. It is important for your health that you get information to help you quit smoking before you leave the hospital. Quitting may help prevent another stroke

  Smoking Cessation
97.8

Percent of patients with ischemic, or hemorrhagic stroke who undergo screening for dysphagia with an evidenced-based bedside testing protocol approved by the hospital before being given any food, fluids, or medication by mouth

Dysphagia (difficulty swallowing) is a potentially serious complication of stroke. It is important to assess a patient's ability to swallow, before approving the oral intake of fluids, food or medication. It has been estimated that 27-50% of stroke patients develop dysphagia. Guidelines include a recommendation that all stroke patients be screened for their ability to swallow and those with abnormal results be referred for a complete examination by a speech and language pathologist or other qualified individual.

  Dysphagia Screen  
82.8

Stroke Education

Percent of patients with ischemic, TIA, or hemorrhagic stroke or their caregivers who were given education and/or educational materials during the hospital stay addressing ALL of the following: personal risk factors for stroke, warning signs for stroke, activation of emergency medical system, need for follow-up after discharge, and medications

  Stroke Education  
87.6

Percent of patients with ischemic or hemorrhagic stroke who were assessed for rehabilitation services.

The effects of a stroke may mean that you must change or relearn how you live day to day. Rehabilitation may reverse some of a stroke's effects and can include improving walking, balance, coordination, speech and swallowing. The goals of rehabilitation are to increase independence, improve physical functioning, help you lead a satisfying quality of life after stroke and help you prevent another stroke.

  Rehabilitation Considered
97.4

Percent of ischemic stroke patients receiving IV t-PA at my hospital who are treated within 60 minutes after triage (ED arrival)

The Food and Drug Administration approved the use of intravenous recombinant tissue plasminogen activator (IV t-PA ), a clot busting treatment, for the treatment of acute ischemic stroke(a blood clot blocks an artery) when given within 3 hours of stroke symptom onset.

  Door To IV rt-PA in 60 Min  
36.0

Percent of ischemic stroke or TIA patients with a documented Lipid profile.

An elevated serum lipid level has been a well-documented risk factor for coronary artery disease (CAD).The reduction of LDL (bad) cholesterol, through lifestyle modification and drug therapy, for the prevention of strokes and other vascular events is recommended for patients with CAD in the Cholesterol Education Program III (NCEPIII) Guidelines.

  LDL Documented  
89.2

Intensive Statin Therapy

Percent of patients diagnosed with evidence of atherosclerosis who are discharged with Intensive Statin Therapy.

Statin therapy (medications that lower cholesterol) is associated with a dramatic reduction in the rate of recurrent ischemic stroke and major coronary events.

  Intensive Statin Therapy  
31.7

Surgical Care Improvement

Surgical infections remain a common complication of surgery. Surgical site infections account for approximately 40% of all hospital associated infections among surgical patients in the USA and 3% of all post operative patients will develop infections. Using preventative measures, such as appropriate antibiotics before, during and up to 24 hours after surgery, clipping the operative site versus shaving, and keeping the patient warm during the perioperative period have all been shown to reduce the likelihood of infection as a complication. These measures show some of the standards of care.

Key

    At or better than U.S. National average
    Near U.S. National average
    Room for Improvement

  Ribbon = best possible value

Additional information is available by mousing over the links hightlighted in blue.

Nassau University Medical Center
    Hospital Quality Measures
NUMC
National Average
In-patient Surgical Care Infection Prevention measures of care:
April 2010 – March 2011

Risk-Adjusted

Percent of surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Surgical wound infections can be prevented. Medical research shows that surgery patients who get antibiotics within the hour before their surgery are less likely to get wound infections. Getting an antibiotic earlier, or after surgery begins, is not as effective. Hospital staff should make sure surgery patients get antibiotics at the right time.

Higher percentages are better.

  Prophylactic Antibiotic received within one hour prior to surgical   incision  
97

Percent of surgery patients who were given the right kind of antibiotic to help prevent infection

Surgical wound infections can be prevented. Medical research has shown that certain antibiotics work better to prevent wound infections for certain types of surgery. Hospital staff should make sure patients get the antibiotic that works best for their type of surgery.

Higher percentages are better.

  Prophylactic Antibiotic selection for surgical patients  
98

Percent of surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Antibiotics are often given to patients before surgery to prevent infection. Taking these antibiotics for more than 24 hours after routine surgery is usually not necessary. Continuing the medication longer than necessary can increase the risk of side effects such as stomach aches and serious types of diarrhea. Also, when antibiotics are used for too long, patients can develop resistance to them and the antibiotics won't work as well.

Higher percentages are better.

  Prophylactic Antibiotics discontinued within 24 hours after   surgery End Time  
96

Percent of all heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery

Even if heart surgery patients do not have diabetes, keeping their blood sugar under good control after surgery lowers the risk of infection and other problems. "Under good control" means their blood sugar should be 200 mg/dL or less when checked first thing in the morning.

Higher percentages are better.

  Heart surgery patients whose blood sugar is kept under good control in the days right after surgery
*
94

Percent of surgery patients needing hair removed from the surgical area before surgery, who had hair removed using a safer method (electric clippers or hair removal cream - not a razor)

Preparing a patient for surgery may include removing body hair from skin in the area where the surgery will be done. Medical research has shown that shaving with a razor can increase the risk of infection. It is safer to use electric clippers or hair removal cream.

Higher percentages are better.

  Surgery patients with Appropriate Hair Removal
100

Percent of surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery

It is often standard procedure to stop patients' usual medications for awhile before and after their surgery. But if patients who have been taking beta blockers suddenly stop taking them, they can have heart problems such as a fast heart beat. For these patients, staying on beta blockers before and after surgery makes it less likely that they will have heart problems.

Higher percentages are better.

  Surgery patients on Beta-Blocker Therapy prior to admission who   received a Beta-Blocker during the perioperative Period(7/1/09 to 3/31/10)
95

Percent of surgery patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Certain surgeries increase the risk that the patient will develop a blood clot (venous thromboembolism). When patients stay still for a long time after some types of surgery, they are more likely to develop a blood clot in the veins of the legs, thighs, or pelvis. A blood clot slows down the flow of blood, causing swelling, redness, and pain. A blood clot can also break off and travel to other parts of the body. If the blood clot gets into the lung, it is a serious problem that can cause death.

To help prevent blood clots from forming after surgery, doctors can order treatments to be used just before or after the surgery. These include blood-thinning medications, elastic support stockings, or mechanical air stockings that help with blood flow in the legs.

Higher percentages are better.

  Surgery patients with recommended Venous Thromboembolism   Prophylaxis ordered
95

Percent of patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery

Many factors influence a surgery patient's risk of developing a blood clot, including the type of surgery. When patients stay still for a long time after some types of surgery, they are more likely to develop a blood clot in the veins of the legs, thighs, or pelvis. A blood clot slows down the flow of blood, causing swelling, redness, and pain. A blood clot can also break off and travel to other parts of the body. If the blood clot gets into the lung, it is a serious problem that can sometimes cause death.

Treatments to help prevent blood clots from forming after surgery include blood-thinning medications, elastic support stockings, or mechanical air stockings that help with blood flow in the legs. These treatments need to be started at the right time, which is typically during the period that begins 24 hours before surgery and ends 24 hours after surgery.

Higher percentages are better.

  Surgery patients who received appropriate Venous   Thromboembolism Prophylaxis within 24 hours prior to surgery to   24 hours after surgery
94

Percent of surgery patients whose urinary catheters were removed on the first or second day after surgery

Sometimes surgical patients need to have a urinary catheter, or thin tube, inserted into their bladder to help drain the urine. Catheters are usually attached to a bag that collects the urine. Surgery patients can develop infections when urinary catheters are left in place too long after surgery. Infections are dangerous for patients, cause longer hospital stays, and increase costs.

Higher percentages are better.

  Surgery patients whose urinary catheters were removed on the   first or second day after surgery.
92

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal by the end of surgery

Hospitals can prevent surgical wound infections and other complications by keeping the patient’s body temperature near normal during surgery. Medical research has shown that patients whose body temperatures drop during surgery have a greater risk of infection and their wound may not heal as quickly. Hospital staff make sure that patients are actively warmed during and immediately after surgery to prevent drops in body temperature.

Higher percentages are better.

  Surgery patients who were warmed in the OR or whose body    temperature was near normal by the end of surgery
99
                                         * No patients met the criteria for inclusion in the measure calculation
Outpatient Surgical Care Infection Prevention measures of care:
April 2010 – March 2010

Percent of outpatients having surgery who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Surgical wound infections can be prevented. Medical research shows that surgery patients who get antibiotics within the hour before their surgery are less likely to get wound infections. Getting an antibiotic earlier, or after surgery begins, is not as effective. Hospital staff should make sure surgery patients get antibiotics at the right time.

Higher percentages are better.

  Antibiotic received within one hour prior to surgery  
95

Percent of outpatients having surgery who were given the right kind of antibiotic to help prevent infection

Surgical wound infections can be prevented. Medical research has shown that certain antibiotics work better to prevent wound infections for certain types of surgery. Hospital staff should make sure patients get the antibiotic that works best for their type of surgery.

Higher percentages are better.

  Antibiotic selection for surgical patients  
95